Receiving and Storage
Parcels, Heavy Freight, Vehicles
With majority of businesses offering free shipping within the continental USA you can save on shipping costs to your USA address.
PROPER ADDRESS FORMAT per the United States Postal Service CMRA requirements
4155 DEEP LAKE BOUNDARY RD
PMB (THE NUMBER CMRA AGENTS ASSIGN)
COLVILLE, WA 99114
Outgoing Drop Off
THIS SERVICE CANCELLED UNTIL FURTHER NOTICE
Frequently Asked Questions
My order said Free Shipping, why are you charging me?
The Columbia Exchange is not affiliated with your seller. Colubia Exchange charges a handling fee to use our USA address, which our staff receives, logs, and stores your package which is not included in your seller's shipping. The fees charged by the Columbia Exchange cover the use of your USA address at our warehouse facility. By using the Columbia Exchange's address you agree to our terms of service.
My order says my parcel has arrived in Colville, why isn't it here?
Items will show “signed by” and “Delivered to Agent” when they are at the Columbia Exchange.
The Columbia Exchange is NOT the Colville Post Office. The Columbia Exchange is a privately owned commercial mail receiving agency warehouse. Once items arrive, our agents need time to process every delivery which includes to scan, log, sticker, sort and store every item into the warehouse.
I don’t have a customer number yet, do I have to drive there first?
Don't have a PMB number yet?
You must submit the form 1583 to warehouse staff (the Colville Post Office must receive the processed form) before you can use your USA shipping address and customer number (PMB).
Use your warehouse assigned PMB number on EVERY "ship to" address.
The US Postal Service will "return to sender" any item improperly addressed and any addressee that does not match the 1583 form on file at the Colville post office at their sole discretion.
The Customer Number assigned by Columbia Exchange Agents is your PMB number (or Columbia Exchange customer number).
Every adult who receives mail and parcels at Columbia Exchange is a Private Mailbox client.
By using this address you agree to our terms of service and fees whether you are registered or not.
Why wouldn't I write the warehouse name?
The Columbia Exchange has over 3000 registered customers, each using “their USA address.” By using Columbia Exchange's address you agree to our terms of service which provides your own private USA street address. You are shipping your order to You, NOT to our business.
Do you take Canadian money?
No, we accept pay paypal, US cash, or e-transfer until further notice
Why are you charging me Postage Due?
THIS IS BEYOND OUR CONTROL. The USPS inspects all its deliveries, sometimes their reasoning is due to the shipper using the wrong packaging, or entering the incorrect dimensions/weight. Postage Due is assessed by the USPS. We will NO LONGER “front” ANY amounts for our customer's convenience. We never charged any markup or fee for Postage Due Loans. Postage Due Loans are no longer an option